Well encountering difficulties with your Family Tree is a common issue so you need not worry at all for there are many users too, who face issues with their Family Tree Maker as well as there are multiple causes as to why these issues creep up. So here you will be provided with the perfect and top-quality solutions ever to get rid of the syncing problems that you are facing with your FTM. All you’ve got to do is read this carefully for the appropriate results.
How to solve the syncing issues with your FTM 14.1?
If you have recently Changed your Ancestry account ID then you would have to check that the email ID you are using currently is the same and if you do not see the same email address then you would need to update your email ID soon by getting in touch with Ancestry and requesting them to apply the changes for you.
The issues could also be if you have changed your Ancestry account password and if this is so then you should check that you have entered the right password to access your Family Tree Account without any hassle. To resolve this you would have to go to reset your password and then use your new password to be able to login to your FTM account, but before this, you need to update your recently changed credentials in the FTM software and not on your device browser.
You also have to check if the antivirus that you are using is not expired or check if the antivirus program is active. If you find that the antivirus program that you are using is expired then you got to remove it right away. There are times when the firewall creates a problem and does not allow the connection between your FTM and the internet to communicate properly. In case you are using an active antivirus as well as a firewall program then you should disable the program and have the issues resolved.
At last, you need to check if your software is updated. If you have not updated the software then do that first as you do get occasional updates sent by MacKiev. So just check what updates are required and then to update the software. As recommended by the experts you should try and use the updated version of FTM such as if you are using FTM 14.1 then you should upgrade it to FTM 2017.
Now you should be good to get started with your system working smoothly again. If you face any sort of problem or have other queries then you can contact our team right away at Family Tree Maker Support and the techs here will help fix up all the issues within no time.
How to solve the syncing issues with your FTM 14.1?
If you have recently Changed your Ancestry account ID then you would have to check that the email ID you are using currently is the same and if you do not see the same email address then you would need to update your email ID soon by getting in touch with Ancestry and requesting them to apply the changes for you.
The issues could also be if you have changed your Ancestry account password and if this is so then you should check that you have entered the right password to access your Family Tree Account without any hassle. To resolve this you would have to go to reset your password and then use your new password to be able to login to your FTM account, but before this, you need to update your recently changed credentials in the FTM software and not on your device browser.
You also have to check if the antivirus that you are using is not expired or check if the antivirus program is active. If you find that the antivirus program that you are using is expired then you got to remove it right away. There are times when the firewall creates a problem and does not allow the connection between your FTM and the internet to communicate properly. In case you are using an active antivirus as well as a firewall program then you should disable the program and have the issues resolved.
At last, you need to check if your software is updated. If you have not updated the software then do that first as you do get occasional updates sent by MacKiev. So just check what updates are required and then to update the software. As recommended by the experts you should try and use the updated version of FTM such as if you are using FTM 14.1 then you should upgrade it to FTM 2017.
Now you should be good to get started with your system working smoothly again. If you face any sort of problem or have other queries then you can contact our team right away at Family Tree Maker Support and the techs here will help fix up all the issues within no time.